
Led discovery, research and design
Nov - Dec 2024
Minga is a tardy and behaviour management platform for K-12 schools - minga.io
Contract churn rate
New schools signed up
School admin NPS
In order to enforce rules and reduce workload, schools need a way to assign detentions or other consequences in a fully automated process. Without proper automation, admins cannot stay on top of policy infringements and students aren’t kept accountable.
❌ Original design
1 policy could take more than 15 rows

How can we create an experience where automated policies are intuitive to build, easy to understand, and clearly visualized?
We redesigned this feature to automate entire school policies and make them more legible:
✅ New design
More compact and user-friendly

New and updated reports were created to ensure admins can easily track behaviour counters and consequences for each student, streamlining management and saving time.
Automation counter

Consequence history

As the business gradually pivots toward building a stronger behaviour management system, providing a tool to manage policies has proven to be a game changer for many schools.
Time saved managing student disciplinary actions
Students following their school policies
Time saved on customer support requests