Automating students policies

ROLE

Led discovery, research and design

TIMELINE

Nov - Dec 2024

ABOUT MINGA

Minga is a tardy and behaviour management platform for K-12 schools - minga.io

BUSINESS IMPACT

Helping to close and renew deals

Contract churn rate

New schools signed up

School admin NPS

ABOUT THE PROJECT

Behaviours, consequences, and school policies

In order to enforce rules and reduce workload, schools need a way to assign detentions or other consequences in a fully automated process. Without proper automation, admins cannot stay on top of policy infringements and students aren’t kept accountable.

PROBLEM

An incomplete feature

❌ Original design

1 policy could take more than 15 rows

GOAL

Designing a policy creator

How can we create an experience where automated policies are intuitive to build, easy to understand, and clearly visualized?

SOLUTION

Grouping automations

We redesigned this feature to automate entire school policies and make them more legible:

✅ New design

More compact and user-friendly

SOLUTION

Improved reporting

New and updated reports were created to ensure admins can easily track behaviour counters and consequences for each student, streamlining management and saving time.

Automation counter

Consequence history

USER IMPACT

A step closer to a behaviour management system

As the business gradually pivots toward building a stronger behaviour management system, providing a tool to manage policies has proven to be a game changer for many schools.

Time saved managing student disciplinary actions

Students following their school policies

Time saved on customer support requests